Support
RFD Pro Launch
Following 18 months of planning, development and exhaustive testing...
Following 18 months of planning, development and exhaustive testing...
Launch Offer
To celebrate the launch of RFD Pro we are offering the following pricing on RFD...
To celebrate the launch of RFD Pro we are offering the following pricing on RFD...
Support
| We recognize that our service is vital to your business and have invested heavily in both our hardware and support infrastructure in order to ensure that we deliver the highest quality of service at all times. |
| The RFD Pro service is electronically monitored at all times and in the event of any problem, highly skilled hardware and software engineers are on hand to remedy it.. |
In addition, we provide a number of ways for users to gain assistance with any issue that they need help with:
- User Manual: every copy of RFD Pro comes with a comprehensive user manual.
- Online Help: RFD Pro has an integrated, searchable online help system that provides detailed information on using all aspects of the system.
- Extranet and E-mail Support: All RFD Pro clients are provided with access to a dedicated online support system. Support requests can be submitted and tracked via this system.
- Telephone Support: This is provided Monday to Friday 9 - 5 via a dedicated support number.
